IT Support Wrexham
Managed IT support for businesses in Wrexham and across North Wales – fixed monthly costs, accredited experts, and rapid-response local engineers.
Managed IT Support for Wrexham Businesses
Blowfish Technology provides fully managed IT support to businesses in Wrexham and the surrounding North Wales area. Whether you’re in manufacturing, logistics, professional services, retail or the public sector, we deliver proactive, fixed-cost IT services that keep your operations running smoothly.
Wrexham sits just across the border from Cheshire and is well within our North West coverage area. We support businesses throughout the region and our team is experienced in cross-border IT delivery – including handling data compliance considerations for organisations operating in both England and Wales.
We hold ISO 9001, ISO 27001, Cyber Essentials Plus and are a Microsoft Solutions Partner for Modern Work – the accreditations Wrexham businesses need from a credible, professional IT provider.
3,500+
Devices Managed
<15s
Average Call Wait
91%
Same Day Resolution
98%
Within SLA
What’s Included in Our IT Support
Unlimited Helpdesk
Phone, email and remote support with no per-ticket charges.
24/7 Monitoring
Proactive monitoring of your systems around the clock.
Cybersecurity
Endpoint protection, patching, and security management.
Cloud Services
Microsoft 365, Azure and cloud infrastructure management.
Backup & Recovery
Automated backups and tested disaster recovery plans.
On-Site Support
Local engineers available for on-site visits in Wrexham.
IT Strategy
vCIO guidance and technology roadmapping for growth.
Hardware & Software
Procurement, licensing and asset management.
Who We Work With in Wrexham
Wrexham is the largest town in North Wales and a major economic centre, with strengths in manufacturing, food production, logistics, healthcare, education and professional services. The town has a growing tech and digital sector and is home to a significant number of cross-border businesses operating in both Wales and England.
We provide IT support tailored to each of these sectors. Our ISO 27001 accreditation and Cyber Essentials Plus certification are particularly valued by businesses in regulated industries and those handling sensitive client or patient data.
We also support schools, housing associations, charities and public sector organisations across the Wrexham area, bringing enterprise-grade IT within reach of all budgets.
Why Wrexham Businesses Choose Blowfish Technology
We’re a North West IT company that serves businesses on both sides of the England-Wales border. Our team understands the regulatory and operational context for businesses in this area, and we provide IT services built around your needs – not a one-size-fits-all package.
With transparent pricing, accredited credentials, and a proactive support model, we’re the IT partner Wrexham businesses rely on for stability and growth.
- ✅ Fixed monthly costs – no surprise invoices
- ✅ Local engineers covering Wrexham and North Wales
- ✅ Calls answered in under 15 seconds on average
- ✅ ISO 9001 & ISO 27001 accredited
- ✅ Cyber Essentials Plus certified
- ✅ Microsoft Solutions Partner – Modern Work
- ✅ 98% of issues resolved within SLA
Frequently Asked Questions
Do you provide on-site IT support in Wrexham?
Yes. Our engineers cover Wrexham and the surrounding North Wales area. On-site visits are included as part of our managed support contracts.
What does managed IT support cost?
Pricing is based on the number of users and devices, giving you a predictable fixed monthly fee. Contact us for a tailored quote.
How quickly do you respond to IT issues?
Our helpdesk answers calls in under 15 seconds on average, and we resolve 91% of issues on the same day they’re reported.
Can you support businesses operating in both England and Wales?
Yes. We regularly support businesses with operations on both sides of the border, with an understanding of the practical IT and compliance implications this can involve.
Do you work with small businesses?
Yes – we support businesses of all sizes, from sole traders to multi-site organisations. Our packages are flexible and scale with you.
How We Get You Onboarded
Discovery Call
We learn about your business, current IT setup and pain points.
IT Audit
We assess your infrastructure, security posture and licensing.
Proposal
You receive a clear, fixed-price proposal with no hidden costs.
Onboarding
We migrate your systems and get your team set up seamlessly.
Ongoing Support
Your dedicated team is on hand from day one, every day.
Ready for Reliable IT Support in Wrexham?
Talk to our team today about a managed IT support package tailored to your business.