IT Support Preston
Blowfish Technology provides managed IT support for Preston businesses across Lancashire. Remote support, network management, server support, and cyber security – all from a single trusted North West partner.
IT Support for Preston Businesses
When your IT runs smoothly, your business can thrive. Blowfish Technology provides IT support in Preston that is proactive, reliable, and built around your business – helping small to medium-sized companies across Lancashire stay productive, secure, and supported every day. Whether you’re dealing with recurring IT issues or simply want greater confidence in your technology, our managed IT services take care of your systems so you can focus on running your business.
From device setup and Microsoft 365 support to cloud backups and cyber security, we offer everything you need in one fixed-fee monthly package. With unlimited support included as standard, you get complete peace of mind knowing our team is on hand whenever you need us – no call-out fees, no unexpected charges, no surprises.
From everyday tech issues to long-term IT planning, our Preston IT support gives you the confidence to grow – backed by a local North West team with over 50+ Years of Combined Experience serving businesses across Preston and Lancashire. Get in touch today to find out how we can help.
Included in Our IT Support
Everything you need to keep your Preston business running – covered under one predictable monthly cost.
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24/7 Monitoring & Remote ManagementEvery device and server we manage is monitored around the clock. If something goes offline or triggers a warning, we know about it immediately – and we act before it becomes a problem for your business. |
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Helpdesk IT SupportWhether you prefer a quick call or remote assistance, our technicians are on hand to help. Contact us directly and we’ll connect to your device, diagnose the issue and get you back up and running with minimal disruption. |
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Malware & Threat ProtectionWe keep all your devices protected with layered endpoint security, including antivirus, email filtering, and real-time threat detection – keeping your Preston business safe from ransomware and online threats. |
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Firewall ManagementWe configure and manage your firewalls to block attacks and enable secure remote access via VPN – ensuring your network perimeter is properly defended and your team can work safely from anywhere. |
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Backup & RecoveryWe protect your data with regular automated backups and tested recovery plans. In the event of ransomware, hardware failure, or accidental deletion, we can restore your systems quickly to minimise downtime. |
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Software & Hardware SupportWhen remote support isn’t possible, our engineers will come to you. On-site visits across Preston and Lancashire are fully covered under your managed support package at no extra cost. |
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Proactive Patch ManagementWe keep all your devices up to date with the latest security patches, automatically and without disruption. This protects your business from known vulnerabilities while keeping your systems running smoothly. |
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Quarterly ReviewsWe meet with you regularly to keep you informed about your IT environment, flag anything that needs attention and share relevant changes in technology. You’ll never be the last to know about something that affects your business. |
Who We Work With in Preston
Our Preston clients are typically businesses with 5 to 100 staff that need enterprise-grade IT capability without the cost of an in-house team. Preston has the largest employment base in Lancashire and a genuinely broad economy, and we support organisations across aerospace and advanced manufacturing supply chains linked to BAE Systems and the Samlesbury Enterprise Zone, professional services firms in the city centre and around Fishergate, healthcare providers linked to Royal Preston Hospital and the wider NHS estate, higher education and research connected to UCLan, food and drink businesses including supply chains around Booths and James Hall, public sector and local government employers linked to Lancashire County Council, and retail and logistics operators across South Ribble and Fulwood.
Our IT support for Preston businesses is especially suited to three common situations: growing firms that need robust infrastructure before hiring a dedicated IT manager; organisations reviewing whether their current IT setup still fits as they expand across Preston and Lancashire; and businesses where critical technical knowledge sits with one individual, creating a continuity risk. We also provide cloud services and telecoms and connectivity solutions to businesses across Preston, South Ribble and the wider Lancashire area.
Why Choose Blowfish Technology for IT Support in Preston?
We’re not just an outsourced IT team – we’re a local North West partner with a genuine interest in your success.
Fixed Monthly Cost – Unlimited support with predictable, transparent pricing
Local Support Team – Fast response times across Preston, Lancashire and the wider North West
50+ years combined experience – Trusted by businesses across the North West since 2012
Fully Accredited – ISO 9001, ISO 27001, Cyber Essentials Plus & Microsoft Solutions Partner – Modern Work
No Jargon, No Waffle – We explain things clearly and work in the best interests of your business
Scalable IT Support – Flexible enough to grow with your business as your needs change
Frequently Asked Questions – IT Support Preston
What is included in your managed IT support for Preston businesses? ⌄
Our managed IT support covers remote and on-site support, 24/7 monitoring and management, proactive patch management, cyber security, firewall management, backup and recovery, software and hardware support, and quarterly reviews – all for a fixed monthly cost with no hidden charges.
How quickly do you respond to IT support requests in Preston? ⌄
Our average call waiting time is under 15 seconds. 91% of issues are resolved the same day they are raised, and 98% of tickets are closed within our agreed SLA. For critical issues affecting your Preston operations, we prioritise immediate response.
Do you provide on-site IT support in Preston? ⌄
Yes. On-site visits are fully included in our managed support packages at no extra cost. Our engineers cover Preston, the wider Lancashire area, and can be on-site when remote support is not sufficient.
How much does managed IT support cost for a Preston business? ⌄
We price on a fixed monthly per-user or per-device basis with no surprise bills or call-out charges. Contact us for a tailored quote for your Preston business.
Can you support Preston businesses that already have an internal IT person? ⌄
Absolutely. We work alongside in-house IT staff on a co-managed basis, providing specialist support and additional resource where needed.
How do we get started with Blowfish Technology in Preston? ⌄
The first step is a free, no-obligation conversation to understand your current setup. Most Preston businesses are fully onboarded within two to four weeks with minimal disruption.
What accreditations does Blowfish Technology hold? ⌄
We hold ISO 9001, ISO 27001, Cyber Essentials Plus, and we are a Microsoft Solutions Partner – Modern Work – demonstrating our commitment to delivering consistent, secure IT support for Preston and Lancashire businesses.
Transition Timeline
Our Simple Onboarding Process
We recognise that handing over your IT function to a third party is a significant decision. Our tried and tested methodology ensures a smooth, efficient transition – following five simple steps.
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Step One Project InitiationWe appoint a dedicated transition manager, establish the transition plan then agree this and the implementation process. |
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Step Two Knowledge TransferWe capture and share knowledge held by existing suppliers and internal teams, outlining roles and responsibilities throughout. |
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Step Three ToolsetWe capture information relating to the deployment and configuration of the toolsets required to support the managed service. |
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Step Four Interim SupportWe take responsibility in a phased approach to mitigate any potential impact on business as usual. |
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Step Five HandoverFollowing the service commencement date, we contractually take responsibility for the delivery of all in-scope services. |
Looking for Reliable IT Support in Preston?
Talk to Blowfish Technology about managed IT support for your Preston business.