IT support for head office, site and remote teams
IT Support for Law Firms & Solicitors
Law firms handle highly sensitive client data, operate under SRA regulation and depend on case management systems that simply cannot go down. Blowfish Technology delivers IT support built around the security, compliance and reliability that legal practice demands.
Case management system support and uptime
SRA-aligned data security and compliance
Business email compromise protection
Cyber Essentials and ISO-aligned security
IT for legal practices
Legal IT Is Different. Your IT Partner Should Know That.
Law firms operate under strict regulatory obligations, handle confidential client data and process significant financial transactions – making them a high-value target for cybercriminals. At the same time, the daily operation of a legal practice depends entirely on the reliability of case management systems, document management platforms and email.
Blowfish Technology understands the IT requirements of legal practice. We support case management platforms including LEAP, Clio, Osprey and Proclaim, and we’re experienced in the compliance and security requirements that the SRA and ICO place on law firms and solicitors.
We work with practices across the North West – from sole practitioners and small high street firms to multi-office regional practices – delivering IT support that protects client data, keeps systems running and helps firms demonstrate the security posture their clients and regulators expect.
Business Email Compromise
Law firms are prime targets for BEC attacks – criminals impersonating partners, clients or suppliers to divert client funds. Email security and staff training are critical defences.
SRA Compliance Obligations
The SRA requires firms to have appropriate security controls in place to protect client data. A breach can result in regulatory action, fines and reputational damage that affects client trust.
Confidential Client Data
Law firms hold some of the most sensitive personal and commercial data imaginable – wills, property transactions, litigation files and corporate deals. A data breach is catastrophic.
Case Management System Downtime
When your case management system goes down, your fee earners can’t work. Every hour of downtime has a direct cost in lost billable time and missed deadlines.
GDPR and Data Retention
Law firms hold personal data subject to strict GDPR obligations – including appropriate retention, secure disposal and breach notification requirements that require proper IT controls.
What we deliver
IT Support Built for Legal Practice
We understand the systems you use, the regulations you work under and the security threats you face.
Case Management Support
We support LEAP, Clio, Osprey, Proclaim and other legal practice management systems – ensuring the infrastructure they run on is reliable, properly backed up and securely configured.
Email Security & BEC Protection
Advanced email filtering, anti-phishing controls and MFA to protect against the business email compromise attacks that specifically target law firms and their client transactions.
Client Data Security
Encryption, access controls and endpoint security ensuring that confidential client files are protected whether accessed from the office, at home or on the road.
Secure Backup & Recovery
Daily, tested backups of all case files, documents and databases – with fast recovery times to minimise disruption to fee earners when things go wrong.
Compliance Support
We help firms demonstrate appropriate security controls to the SRA and ICO – including Cyber Essentials certification and documentation of your data protection measures.
Hybrid Working for Fee Earners
Secure remote access to case management systems and documents – enabling fee earners to work from court, home or client premises without compromising security.
Our services for law firms
A Complete IT Solution for Legal Practice
Blowfish Technology
Managed IT Support
Proactive monitoring and unlimited helpdesk support – keeping your case management systems and fee earners productive at all times.Learn more
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Cyber Security
Managed EDR, ITDR for Microsoft 365, DNS filtering and security awareness training – protecting client data and preventing BEC attacks.Learn more
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Two-Factor Authentication
MFA for every login – blocking account takeover attempts and meeting SRA security requirements for client data protection.Learn more
Microsoft Solutions Partner
Microsoft 365
Enterprise email, Teams and SharePoint – with the security controls legal practices need, configured and managed by a certified Microsoft partner.Learn more
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Cyber Essentials
Certification demonstrating your security controls – increasingly expected by clients and required for certain types of legal work.Learn more
Blowfish Technology
Managed Backup
Secure, tested backup of all client files, case data and documents – with fast recovery to minimise downtime for fee earners.Learn more
Common questions
IT Support for Law Firms – FAQs
Can you support our case management system?
Yes – we have experience supporting LEAP, Clio, Osprey, Proclaim and other legal practice management platforms. We manage the underlying server infrastructure, ensure backups are running correctly and work alongside your software vendor to resolve application-level issues.
How do you protect against business email compromise attacks?
BEC protection requires multiple overlapping controls – advanced email filtering, anti-spoofing (DMARC/DKIM/SPF), MFA on all email accounts, ITDR monitoring for account takeovers and staff awareness training. We deploy all of these as part of our managed cyber security service for law firms.
Can you help us meet SRA cyber security requirements?
Yes. The SRA’s guidance on information security aligns closely with Cyber Essentials, which we can help you achieve. We also help firms document their data protection measures and security controls for regulatory purposes.
Can fee earners access case management systems securely from home?
Yes – we configure secure remote access solutions that allow fee earners to access case files and systems from any location, with MFA and device compliance enforced. This can be achieved through hosted desktop, VPN or cloud-based case management configurations depending on your platform.
Protect Your Practice and Your Clients
Talk to Blowfish Technology for a free IT assessment tailored to your legal practice.