IT Support Cheshire
Blowfish Technology provides managed IT support for businesses across Cheshire, from Chester to Crewe, Knutsford to Northwich. Remote support, network management, server support and cyber security from a trusted North West partner.
IT Support for Cheshire Businesses
Blowfish Technology provides IT support across Cheshire that is proactive, reliable and built around your business. Whether you are based in Chester, Crewe, Northwich, Knutsford, Wilmslow, Frodsham or anywhere else in the county, our managed IT services give small and medium-sized businesses enterprise-grade support at a predictable monthly cost, with no call-out fees, no unexpected charges and unlimited helpdesk included as standard.
From Microsoft 365 support and cloud backups to cyber security and network management, we handle your IT end-to-end so your team can focus on running the business.
Backed by over 50+ Years of Combined Experience across our team, our Cheshire IT support team understands the challenges local businesses face. Get in touch today to find out more.
Included in Our IT Support
Everything you need to keep your Cheshire business running, covered under one predictable monthly cost.
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24/7 Monitoring & Remote ManagementEvery device and server we manage is monitored around the clock across all our Cheshire client sites. If something goes offline or triggers a warning, we know about it immediately and act before it becomes a problem. |
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Helpdesk IT SupportWhether you prefer a quick call or remote assistance, our technicians are on hand. We connect to your device, diagnose the issue and get you back up and running with minimal disruption. |
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Malware & Threat ProtectionLayered endpoint security, email filtering and real-time threat detection across your Cheshire operation, keeping your business safe from ransomware, viruses and online threats. |
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Firewall ManagementWe configure and manage your firewalls to block attacks and enable secure remote access, ensuring your network perimeter is properly defended and your team can work safely from anywhere. |
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Backup & RecoveryAutomated backups and tested recovery plans. In the event of ransomware, hardware failure or accidental deletion, we can restore your systems quickly to minimise downtime. |
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Software & Hardware SupportWhen remote support is not possible, our engineers will come to you. On-site visits across Cheshire are fully covered under your managed support package at no extra cost. |
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Proactive Patch ManagementWe keep all your devices up to date with the latest security patches, automatically and without disruption. This protects your business from known vulnerabilities while keeping your systems running smoothly. |
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Quarterly ReviewsRegular meetings to keep you informed about your IT environment, flag anything that needs attention and share relevant changes in technology. |
Who We Work With Across Cheshire
Our Cheshire clients are typically businesses with 5 to 100 staff that need the capability, resilience and security of an enterprise-level IT function, without the cost or complexity of building an in-house IT team. Cheshire’s diverse economy means we support organisations across a wide range of sectors including financial and professional services, pharmaceuticals, manufacturing, agri-food, logistics, retail and a growing technology sector.
Our IT support for Cheshire businesses is especially well suited to three common situations: growing companies that require robust IT infrastructure but are not yet ready to hire a dedicated IT professional; organisations reviewing the cost and effectiveness of an existing internal IT setup; and businesses where critical technical knowledge sits with a single individual, creating a risk to continuity and growth. We also provide cloud services and telecoms solutions to businesses across Cheshire East, Cheshire West and the wider North West.
Towns We Cover Across Cheshire
Blowfish Technology provides local IT support to businesses across every corner of Cheshire. Click through to read about the service we provide in your town.
Why Choose Blowfish Technology for IT Support in Cheshire?
We are not just an outsourced IT team, we are a local North West partner with a genuine interest in your success.
Fixed Monthly Cost – Unlimited support with predictable, transparent pricing
County-Wide Coverage – Engineers available throughout Cheshire with no additional travel charges
50+ years combined experience – Trusted by businesses across the North West since 2012
Fully Accredited – ISO 9001, ISO 27001, Cyber Essentials Plus & Microsoft Solutions Partner, Modern Work
No Jargon, No Waffle – We explain things clearly and work in the best interests of your business
Scalable IT Support – Flexible enough to grow with your business as your needs change
Frequently Asked Questions – IT Support Cheshire
Do you cover the whole of Cheshire? ⌄
Yes. We provide IT support across the whole county, including Chester, Crewe, Northwich, Knutsford, Wilmslow, Frodsham, Nantwich, Congleton and all surrounding towns. On-site visits are included at no extra cost.
What is included in your managed IT support for Cheshire businesses? ⌄
Our managed IT support covers remote and on-site support, 24/7 monitoring, proactive patch management, cyber security, firewall management, backup and recovery, software and hardware support, and quarterly reviews, all for a fixed monthly cost.
How quickly do you respond to IT support requests in Cheshire? ⌄
Our average call waiting time is under 15 seconds. 91% of issues are resolved the same day, and 98% of tickets are closed within SLA.
How much does managed IT support cost for a Cheshire business? ⌄
We price on a fixed monthly per-user or per-device basis with no surprise bills. Contact us for a tailored quote for your Cheshire business.
What accreditations does Blowfish Technology hold? ⌄
We hold ISO 9001, ISO 27001, Cyber Essentials Plus, and we are a Microsoft Solutions Partner, Modern Work.
Transition Timeline
Our Simple Onboarding Process
We recognise that handing over part or all of your IT function to a third party is a significant decision. A smooth transition is key. Our tried and tested methodology is built on years of experience, following five simple steps we will transition your IT service smoothly, efficiently and on time.
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Step One Project InitiationWe appoint a dedicated transition manager, establish the transition plan then agree this and the implementation process. |
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Step Two Knowledge TransferWe capture and share knowledge held by existing suppliers and internal teams. We outline the roles and responsibilities of each party in the process. |
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Step Three ToolsetWe capture information relating to the agreement, deployment and configuration of the toolsets required to support the managed service. |
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Step Four Interim SupportWe take responsibility from the current supplier or client for services in a phased approach to mitigate any potential impact on business as usual. |
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Step Five HandoverFollowing the service commencement date, we contractually take responsibility for the delivery of all in-scope services. |
Looking for Reliable IT Support in Cheshire?
Talk to Blowfish Technology about managed IT support for your Cheshire business.